Sanitas prior authorization for clinics: Mi Sanitas, DU and provider portal
What is verified about Sanitas
Sanitas documents the use of Mi Sanitas to manage authorizations through app or web. Provider and billing documentation is also verified at sanitas.es/proveedores.
Unique document number: the field reception should not lose
The DU is easy to lose because it starts on the referral and can travel separately from appointment, invoice and authorization status. A clinic needs patient, referral, DU, act, date, status and final authorization number together until billing.
Provider portal and billing
Sanitas publishes a provider portal for billing and access management. Its billing documentation says providers can request credentials with their CIF.
What remains to confirm
The research did not verify a general Sanitas authorization validity window or a full public workflow for clinic-initiated authorizations. Real cases are needed before automation.
Frequently asked questions
- Which portal does SaludComply use for Sanitas?
- The standard channel for clinics is medicosblua.es, the Sanitas Professional Portal. Some outpatient flows can be submitted by the patient directly from the personal area, which leaves the clinic without visibility. SaludComply keeps submissions inside the clinical channel and routes them through human approval before each send.
- How long does Sanitas take to respond to an authorisation?
- Exact Sanitas response windows are not listed in verified public sources and depend on the procedure type and the agreement with the centre. Surgery, hospitalisation, day-hospital oncology and specialty drugs are always handled through the clinical channel. The agent logs every response and flags requests that go unanswered.
- What documents does Sanitas require for an authorisation?
- In practice Sanitas requires a signed clinical prescription, justification of the procedure with the correct code and current policy data. Procedure-by-procedure requirements are not exhaustively listed in verified public sources. SaludComply assembles the documentation from the record and lets the team approve the submission.
- How does SaludComply prevent the patient from submitting on their own?
- The agent intercepts the request at the point of care and prepares it for immediate submission via the Provider Portal. That way the clinic keeps traceability, avoids procedures without authorisation and reduces the risk of uncollected services. A team member always makes the final decision to send.
Verified sources
- Mi Sanitas — área/app para gestión del asegurado
- Sanitas — Portal de proveedores — portal proveedor y facturación
- Sanitas — Acceso profesionales sanitarios — alta/solicitudes profesionales
- Sanitas — Protocolo de facturación proveedores — claves de acceso y facturación
Related pages
Calculate revenue lost to authorisations
Use the SaludComply authorisation diagnostic to estimate monthly loss, recoverable range and operational complexity. No patient data required.