Recover revenue lost to denied or expired authorisations.
An authorisation agent for recovering revenue blocked by denials, expiries and authorised services that have not been billed, with your team reviewing and approving every action.
Base case: €4,000-8,400/month potentially recoverable in a polyclinic with 500 authorisations/month.
Calculate how much you could recover
Free diagnostic. 60 seconds. No patient data.
Where the figure comes from
Model based on 500 authorisations/month, €200 average procedure value, 8-12% denied, expired or unbilled and 50-70% recoverable. This is a worked base case, not a guaranteed result.
Three steps to recover revenue.
Instead of opening tabs, emails and stray spreadsheets, your team starts the day with the authorisations that need attention.
- Find revenue at risk: gather denials, upcoming expiries, incomplete requests and approved cases that have not reached billing.
- Prepare the recovery action: draft the request or resubmission with the fields and documents each portal requires.
- Approve before submission: your team reviews every case. Nothing goes to the insurer without approval.
Start with a simple number: how much you are not getting paid.
Enter six aggregate clinic figures. You will see monthly loss, recoverable range and portal workload before talking to sales. The diagnostic tool is in Spanish and the team operates in Spanish; no patient data is required.
Guides to measure and reduce authorisation losses
- Authorisation agent — What an agent does and when it pays off.
- Prior authorisations — Where revenue leaks between portals and appointments.
- Denied authorisations — Common reasons and how to prepare the resubmission.
- Expired authorisations — Alerts, renewals and appointments at risk.
- Procedures that need authorisation — Surgery, MRI, rehabilitation, oncology and more.
- Adeslas prior authorisation — Validity by service type and per-appointment tracking.
- ASISA prior authorisation — Referral form, identifier number and published reasons.
- MAPFRE prior authorisation — Channels, professional portal and authorisable tests.
- DKV prior authorisation — CAP, Activa DKV and clinician-requested authorisations.
- Sanitas prior authorisation — Mi Sanitas, DU and the provider portal.
- Authorisation checklist — Twelve operational controls in three blocks.
Authorisations by procedure, specialty and insurer
- Rehabilitation and physiotherapy authorisation — Session blocks, renewal and expiry by insurer.
- MRI, CT and PET authorisation — Clinical documentation and authorisation number on the invoice.
- Surgery and admission authorisation — Surgical calendar, denials and resubmissions.
- Psychotherapy authorisation — Authorised session blocks and documented renewal.
- Oncology and chemotherapy authorisation — Long protocols, high cost and mandatory traceability.
- SaludComply vs Doctoralia — What each one covers and where they do not overlap.
- Excel vs SaludComply — When the spreadsheet stops being enough and starts costing money.
Your team retains final approval.
Every submission passes through your admin team. SaludComply does not replace your HIS or decide on clinical acts.